Happy or your money back.

Your first purchase is fully refundable within seven days, once per customer. No explanation required.

Unused prepaid credit is refundable at any time. Refunds go to your original payment method. Your bank may take 5–10 business days after approval.

Sign in to your account or press star during a call to request a refund. If your bank has opened a dispute, we track it there to prevent duplicate refunds.